INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What is your return policy?

Return Eligibility: Items purchased from my online store are eligible for a return if they meet the following criteria:

The item is unused, undamaged, and in its original packaging.
The return request is made within a specified time frame, usually within 30 days of the purchase date.
Return Process: To initiate a return, customers need to follow these steps:

Contact our customer support team via email or phone to request a return authorization.
Provide the order number, item details, and reason for the return.
Once the return is authorized, customers will receive instructions on how to proceed.

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